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experience Our experience is strong – we have real world experience in strategy, business development and all aspects of sales and marketing.
insight Our insight is strategic – we develop customer-focused strategies through research, planning, marketing, product line enhancement and team development. 
impact Our impact is powerful – we listen, learn and customize the solution to meet the unique needs and goals of each client with measurable results.
Executive Summary Physician Sales and Service Growing as Strategic Component, Competitive Maneuver
Findings of the 2008 Physician Sales and Service Best Practice Survey.  The 2008 Survey reflects a positive shift in popularity and effectiveness among healthcare organizations. 
Click here for the Executive Summary or for  
more information and order details.
Newsletter
Cul.ti.vate eNewsletter Current Issue
 
You will notice we have a new name for our eNewsletter, Cul.ti.vate, which means to develop or grow and that is our goal with you as partners and resources. 
 
Position Yourself for the Rest of '09 As we enter the lazy days of summer, it's tempting to kick back. But, it's actually a perfect time to revisit your strategy, to see what's working and what's not, and to chart the course for the rest of the year. In this issue, we focus on strategies and tactics for setting your services apart in the market, running leaner operations and making certain your customer service effort is on the right track. Read on for new ideas, ways to reinforce your current plans and some incentive to get your efforts focused for the fall season!
Start reading here!

CHG News & Events

Jill Stratton will be a keynote speaker at the upcoming Physician Referral & Telephone Triage Times' Twenty-First Annual Conference of Physician Referral & Health Information Call Centers.  This exciting event is scheduled for June 17-19, 2009 in Indianapolis, IN.   Click here for more information.  
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with the latest on best practices, strategies and tactics for enhancing your customer relationships.
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Carolyn Merriman  and Jill Stratton will both be presenting at the SHSMD Annual Conference and Exhibits - Connections 2009, September 30 - October 3 in Orlando, Florida.  Click here to learn more.
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CHG Books Newsletters and other materials
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Client tool kit access Click Here {password protected}
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