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Our insight is strategic – we develop customer-focused strategies through research, planning, marketing, product line enhancement and team development.
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Cul.ti.vate eNewsletter Current Issue
You will notice we have a new name for our eNewsletter, Cul.ti.vate, which means to develop or grow and that is our goal with you as partners and resources.
Flourishing in the Face of Change In our last issue, we started to take a deeper look at what organizations are able to achieve as they focus more fully on the experience of their customers. This month, we reinforce that idea with real-world organizational experiences and perspectives. We also recognize that as the world continues to change around us, we need to sharpen our skills to prosper, not wither in the face of these changes. Our book review focuses on a wonderful, hands-on resource, Watercooler Wisdom: How Smart People Prosper in the Face of Conflict, Pressure and Change. It’s a great read that can help you get off on the right foot in 2010. Read on!
February 1-12, 2010: Join the experts at Corporate Health Group forBuilding an Effective Physician Referral Strategy, a two-week online course from SHSMD U, for a comprehensive look at how results-oriented, strategic physician relations can be a catalyst for measurable growth, retention, and physician satisfaction at your organization. This online course will be available to registrants 24/7—log in and learn when it’s most convenient for you! SHSMD recommends setting aside approximately two hours per week for reading course materials and contributing to discussion plus 90 minutes for the weekly scheduled conference call.
February 22-23, 2010: Carolyn Merriman and Jill Stratton will be presenting three sessions at the Child Healthcare Corporation of America (CHCA) Physician Forum Series in San Francisco, CA. Click here for more information.
March 1, 2010: Laurie Slater will be presenting Managing a Successful Outpatient Sales Function in an Unpredictable Market at the Forum for Healthcare Strategists - Physician Strategies Summit being held at the Camelback Inn in Scottsdale, AZ. Click here for more information.
March 7, 2010: Carolyn Merriman, Laurie Slater and Jill Stratton will be presenting two 4-hour and one 8-hour pre-conference sessions at the Radiology Business Management Association's (RBMA) Building Better Radiology Marketing Programs in San Diego, CA. Click here for more information.
