|CHG 2015 Physician Relations Sales & Service National Survey Executive Summary and Data is now available.
Download a copy of the At a Glance
Executive Summary results from Corporate Health Group’s 2015 Best Practice National survey. Learn what others in your shoes are doing with their physician relations programs, which is especially important during this time of change in response to healthcare reform.
- Relationship Management
- Customer Relationship Management (CRM)
- Field Work
- Return on Investment (ROI)
- Structure & Leadership
This is Corporate Health Group’s fourth National Survey on Physician Relations Sales and Service Programs and we received 248 responses from a wide variety of organization types and sizes from all over the country.
Looking for more detail? Purchase and download the comprehensive aggregated data
from the 2005, 2008, 2010, 2012 surveys and most current, 2015 survey.
Is your Liaison/Sales program suffering from...
• stagnant volume/lost business
• lots of activity but little results
• an identity crisis
• fragmented messaging, or
• not providing ROI?
CHG could be the missing puzzle piece.
We pride ourselves on offering boutique services for Physician Relations strategy. Our goal is to match your organization’s objectives with customer-based, ROI models that drive volume and value. Because we have all led physician relations teams we know how to make our engagements practical
and solution-focused. We are not afraid to roll up our sleeves and join you.
|CRM/PRM Solution |
Our PRM (Physician Relationship Management) was created to support your ROI demands – designed with best practice elements and no need for capital - it’s a low cost turnkey solution.
Stop by to see us and check out Zipzee™ in Austin, TX (at the Hilton) on September 27 – 29 at the RBMA 2015 Fall Educational Conference & at SHSMD Connections 2015 on October 11-14 at Washington Marriott Wardman Park in Washington, DC.
Make No Mistake: You Need a CRM Sales Strategy Corporate Health Group’s recent National Physician Relations Survey finds that seventy percent of the over 370 respondents are using CRM (Customer Relationship Management) software and CRM training is the number one training received. Clearly the word has gotten out about the importance of having and using CRM to support your Physician Relations program.
|Our experience is strong – we have real world experience in strategy, business development and all aspects of sales and marketing. |
|Our insight is strategic – we develop customer-focused strategies through research, planning, marketing, product line enhancement and team development. |
|Our impact is powerful – we listen, learn and customize the solution to meet the unique needs and goals of each client with measurable results.||
RN Referral Specialist/Emergency Department, Mercy Home Health, Philadelphia, PA. Learn more.
CHG and the Zipzee team will be in Austin, TX (at the Hilton) on September 27 – 29
|Webinar Network: Best Practices for Physician Relations (May 13, 2014)|
Sales and Service — National Survey Results: Analyzing Findings, Implications and Action Plans
|Healthcare Marketing and Physician Strategies Summit (April 30, 2014)|
|Webinar Network: Circle of Service is Unbroken (March 18, 2014)|
When the Circle of Service is Unbroken: Creating a Culture & Building the Team That Delivers on the Promise
|Webinar Network: What Keeps Your CEO Awake at Night? (November 13, 2014)|
What Keeps Your CEO Awake at Night? Find a Cure!
Could you answer "yes" to the following questions?
- The business development growth and retention goals are integrated into the strategic goals of the organization.
- Business development performance standards ensure that the staff achieves their goals.
- Business development evaluates their physician and practice targets on a regular basis.
- Business development annually assesses the process for determining ROI.
Take CHG's Assessment that asks 47 critical questions about your organization's Approach, People, Process and Results.
Make No Mistake: You Need a CRM Sales Strategy
Corporate Health Group’s recent National Physician Relations Survey finds that seventy percent of the over 370 respondents are using CRM (Customer Relationship Management) software and CRM training is the number one training received. Clearly the word has gotten out about the importance of having and using CRM to support your Physician Relations program.