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Hospice and Home Care Webinar Network
When the Circle of Service is Unbroken: Creating a Culture, Building the Team and Operations that Deliver on the Promise
Toolkit Access
RBMA

RBMA Building Better Marketing Programs (Long Beach, CA) Attendees - Welcome! For access to the tools that were discussed during Laurie Slater's sessions:
Click Here

While on our site, take advantage of our other resources:

CHG 2012 Physician Relations Sales & Service National Survey Executive Summary and Data is now available.
Learn what others in your shoes are doing with their physician relations programs. Download a copy of the Executive Summary At a Glance results.

Preview our new CRM/PRM solution

Survey
 
CHG 2012 Physician Relations Sales & Service National Survey Executive Summary and Data is now available.
 
Download a copy of the Executive Summary At a Glance results from Corporate Health Group’s 2012 Best Practice National survey.  Learn what others in your shoes are doing with their physician relations programs, which is especially important during this time of change in response to healthcare reform. 

Results include:
  • Compensation
  • Relationship Management
  • Customer Relationship Management (CRM)
  • Field Work
  • Return on Investment (ROI)
  • Staffing
  • Strategy
  • Structure & Leadership
  • Support
Looking for more detail? Purchase and download the comprehensive aggregated data from the 2005, 2008, 2010, and most current, 2012 surveys. 

 
Philosophy
experienceOur experience is strong – we have real world experience in strategy, business development and all aspects of sales and marketing.
insightOur insight is strategic – we develop customer-focused strategies through research, planning, marketing, product line enhancement and team development. 
impactOur impact is powerful – we listen, learn and customize the solution to meet the unique needs and goals of each client with measurable results.
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Physician Sales and Service as Strategic Competitive Maneuver 2010
Physician Sales & Service 2012
Survey Results

Download the Executive Summary
or buy the full report today.
CHG News & Events

Laurie Slater, Partner, will be conducting a webinar for AAPL  (American Association of Physician Liaisons) on March 21st at 12noon EST: Our New Normal: How to Adapt by Building ROI Metrics for Physician Relations. 

When the Circle of Service is Unbroken: Creating a Culture, Building the Team and Operations that Deliver on the Promise
Laurie Slater and Carolyn Merriman, Partners, will be conducting a webinar for Hospice & Home Care Webinar Network on March 18th at 3:00pm EST.

Toolkit Access
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Take the CHG Assessment to determine the strength of your program.
 
Could you answer "yes" to the following questions?
  • The business development growth and retention goals are integrated into the strategic goals of the organization.
  • Business development performance standards ensure that the staff achieves their goals.
  • Business development evaluates their physician and practice targets on a regular basis.
  • Business development annually assesses the process for determining ROI.
Take CHG's Assessment that asks 47 critical questions about your organization's Approach, People, Process and Results.
 
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Client tool kit access Click Here {password protected}
 
CHA ROI Toolkit access Click Here {to request user name and password}
 

En.rich.ment

Caution! Vendor
Behavior Ahead

Are you, or your Physician Relations Liaisons, perceived as a Vendor by your physicians and their practice staff?  The answer to this is likely “yes” if you/they are behaving like one.

Recent survey results would suggest that many Liaisons are behaving like Vendors

Read More

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