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CHG 2015 Physician Relations Sales & Service National Survey Executive Summary and Data is now available.
 
Download a copy of the At a Glance Executive Summary results from Corporate Health Group’s 2015 Best Practice National survey.  Learn what others in your shoes are doing with their physician relations programs, which is especially important during this time of change in response to healthcare reform.

Results include:
  • Compensation
  • Relationship Management
  • Customer Relationship Management (CRM)
  • Field Work
  • Return on Investment (ROI)
  • Staffing
  • Strategy
  • Structure & Leadership
  • Support
This is Corporate Health Group’s fourth National Survey on Physician Relations Sales and Service Programs and we received 248 responses from a wide variety of organization types and sizes from all over the country.

Looking for more detail? Purchase and download the comprehensive aggregated data from the 2005, 2008, 2010, 2012 surveys and most current, 2015 survey.

 

 
Is your Liaison/Sales program suffering from... 
 
• stagnant volume/lost business
• lots of activity but little results
• an identity crisis
• fragmented messaging, or
• not providing ROI?
 
CHG could be the missing puzzle piece. 

We pride ourselves on offering boutique services for Physician Relations strategy. Our goal is to match your organization’s objectives with customer-based, ROI models that drive volume and value. Because we have all led physician relations teams we know how to make our engagements practical 

and solution-focused. We are not afraid to roll up our sleeves and join you.   

 
Jill Stratton & Laurie Slater
Contact us for supportive resources or a complimentary strategy session.
 
 
888-334-2500
 

 

CRM/PRM Solution
Our PRM (Physician Relationship Management) was created to support your ROI demands – designed with best practice elements and no need for capital - it’s a low cost turnkey solution.  
 
Stop by to see us and check out Zipzee™ in Austin, TX (at the Hilton) on September 27 – 29  at the RBMA 2015 Fall Educational Conference & at SHSMD Connections 2015 on October 11-14  at Washington Marriott Wardman Park in Washington, DC. 
 
En.rich.ment

Make No Mistake: You Need a CRM Sales Strategy

Corporate Health Group’s recent National Physician Relations Survey finds that seventy percent of the over 370 respondents are using CRM (Customer Relationship Management) software and CRM training is the number one training received. Clearly the word has gotten out about the importance of having and using CRM to support your Physician Relations program.


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experienceOur experience is strong – we have real world experience in strategy, business development and all aspects of sales and marketing.
insightOur insight is strategic – we develop customer-focused strategies through research, planning, marketing, product line enhancement and team development. 
impactOur impact is powerful – we listen, learn and customize the solution to meet the unique needs and goals of each client with measurable results.
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CHG Books Newsletters and other materials
Book3Book 4
Physician Sales and Service as Strategic Competitive Maneuver 2010
Physician Sales & Service 2015
Survey Results

Download the Executive Summary
or buy the full report today.
CHG News & Events
Job Posting
 
RN Referral Specialist/Emergency Department, Mercy Home Health, Philadelphia, PA.  Learn more. 
 
Engagements 
 
CHG and the Zipzee team will be in Austin, TX (at the Hilton) on September 27 – 29  at the RBMA 2015 Fall Educational Conference at SHSMD Connections 2015 on October 11-14  at Washington Marriott Wardman Park in Washington, DC.

 

 
Toolkits 
 
Webinar Network: Best Practices for Physician Relations (May 13, 2014)
Sales and Service — National Survey Results: Analyzing Findings, Implications and Action Plans
Toolkit Access
Healthcare Marketing and Physician Strategies Summit (April 30, 2014)
Training & Coaching: How to Create a Sales Culture  
Toolkit Access
Webinar Network: Circle of Service is Unbroken (March 18, 2014)
When the Circle of Service is Unbroken: Creating a Culture & Building the Team That Delivers on the Promise 
 
Webinar Network: What Keeps Your CEO Awake at Night? (November 13, 2014)
What Keeps Your CEO Awake at Night?  Find a Cure!
 
Take the CHG Assessment to determine the strength of your program.
 
Could you answer "yes" to the following questions?
  • The business development growth and retention goals are integrated into the strategic goals of the organization.
  • Business development performance standards ensure that the staff achieves their goals.
  • Business development evaluates their physician and practice targets on a regular basis.
  • Business development annually assesses the process for determining ROI.
Take CHG's Assessment that asks 47 critical questions about your organization's Approach, People, Process and Results.
 

En.rich.ment

Make No Mistake: You Need a CRM Sales Strategy

Corporate Health Group’s recent National Physician Relations Survey finds that seventy percent of the over 370 respondents are using CRM (Customer Relationship Management) software and CRM training is the number one training received. Clearly the word has gotten out about the importance of having and using CRM to support your Physician Relations program.


Read More
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