Our experience is
strong – we have real world experience in strategy,
business development and all aspects of sales and marketing.
Our insight is
strategic – we develop customer-focused strategies
through research, planning, marketing, product line enhancement
and team development.
Our impact is
powerful – we listen, learn and customize the solution
to meet the unique needs and goals of each client with
measurable results.
Cul.ti.vate eNewsletter
Current Issue
You will notice we have a new name for our eNewsletter, Cul.ti.vate,
which means to develop or grow and that is our goal
with you as partners and resources.
"Silent gratitude isn't much use
to anyone."
- G.B. Stern, British Novelist
In 1621, our settlers acknowledged a large autumn
harvest feast as one of the first Thanksgiving celebrations
in the colonies. It wasn't until 1863, in the midst
of the Civil War, that President Abraham Lincoln
proclaimed a national Thanksgiving Day to be held
each November. Ever since, Americans have used this
gathering time to be with family and friends and
reflect on those things we are most thankful for
in our lives.
So here we are, ramping up to celebrate the anniversary
of that first Thanksgiving some 148 years ago. This
year, let's take the same reflective approach and
apply it to our work worlds. When was the last time:
You expressed gratitude to your key customers?
You recognized a newer prospect for sending
a patient your way?
You were truly grateful for those customers
who keep your business viable and you showed
it?
You thought hard about your retention strategies
and if they provide the right balance between
growth and service?
You said "thank you" to one of your referring
physicians?
This time of year is a good reminder to show your
appreciation for your customers—not from only
a monetary perspective, but for all they contribute
to your relationships. In this issue, we offer some
helpful and, we think, creative ways to say "thank
you" this season for all of those loyal customers. Read
on!
Mercy Home and Community Health Services, Mercy Health System
Destination Training! Join the CHG Team, April 26-27, 2012 in the Buckhead area of Atlanta, Georgia for a highly interactive 14 hour Relationship/Consultative Sales Training course.
Who Should Attend?
Are you selling inpatient services and/or outpatient services such as imaging, lab, home health, hospice, rehab, sleep, or wound healing for an adult or pediatric facility?
Do you feel confident that you have the baseline understandings, skills, messaging and tools that are necessary to ensure the “action” of relationship sales that delivers results?
If you answered “Yes” to the first question and “No” to the second, you are new to sales, need a sales training refresher or have the responsibility of on-boarding and training your sales staff, this workshop will be appropriate for you. Click here to learn more.