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ArticlesClick on the links below to download the information below.
Customer Service
At Your Service - Healthcare Executive 7-2006.pdfDownload
Attracting and Retaining Talent in Today 4-8-05_.pdfDownload
Brand Sabotage-How to Spot it.pdfDownload
Chocolates on the Pillow 10 08.pdfDownload
Creating a Workplace of Choice Strategic Health Care Mktg Jan 04.pdfDownload
Customer Retention – Will They Stay-Alliance 99.pdfDownload
Customer Service-the Differentiating Link to Provider Choice-CHG News 2nd 99.pdfDownload
Delight Your Customer-Or Someone Else Will-RBMA News May 08.pdfDownload
Exceeding Expectations in a Dual-Customer Svc Setting-Tracker-Spring 04.pdfDownload
Five Ways to Keep Your Own People from Killing the Brand-Alliance.pdfDownload
How Retention Efforts Can Measure Satisfaction...Grow Business-Tracker 9-07.pdfDownload
Importance of the Elevator Speech-Telephone Triage Times Jan 04.pdfDownload
Issue Resolution Process-Scripting Guidelines.pdfDownload
Know When to Stop Talking Part 1-Tracker Summer 2000.pdfDownload
Leadership Secrets of Great Customer Service Efforts.pdfDownload
Let Me Help, You Ask and I'll Answer-CHG News 2nd 99.pdfDownload
Marketing to the Uninsured-Do the Math.pdfDownload
Ready for the Empowered Consumer-CM-Healthcare Benchmarks Jan 99.pdfDownload

Leadership in Healthcare
5 Ways to Boost Your Leadership Skills-CHG News Fall 2000.pdfDownload
7 Ways to Rev Up Your Sales Strategy in a Stalled Economy-Tracker Fall 02.pdfDownload
Breathe New Life into Your Team This Year-E-Connect Jan 03.pdfDownload
Breathe New Life into Your Team This Year-E-connect-Jan 03.pdfDownload
Everybody's Negotiating Something-CHG News 3rd 99.pdfDownload
Executive Coaching.pdfDownload
Getting Your Team on Board.pdfDownload
Harness Internal Creativity Sooner Rather than Later-CHG News Fall 99.pdfDownload
Have You Mourned the Death of a Great Idea.pdfDownload
Maintaining the Momentum-CHG News Fall 99.pdfDownload
Make Your New Year Resolution...be a better leader.pdfDownload
Many Sales Functions Organized for Failure-Visons 97.pdfDownload
More than Management-Cultivating a leadership-CHG News 02.pdfDownload
Putting a Leadership Strategy into Action-CHG News 02.pdfDownload
Relationship-Nice Word, Great Approach.pdfDownload
Selecting & Retaining the Right Staff-CHG News Fall 99.pdfDownload
Take a Closer Look-6 Tips for Leadership Success-CHG News 02.pdfDownload
Thinking of Hiring a Consultant.pdfDownload
Tips for Reaching Out to Small and Rural Communities.pdfDownload
Which Seminar is Right for Me-CHG News Jan 01.pdfDownload

Recruitment
Customizing Hospital Tours to Gather Lasting Candidate Impressions.pdfDownload
Developing the Right Mix for Successful Recruitment-E-connect-Jul 03.pdfDownload
For Some, A Better Mousetrap.pdfDownload
International Medical Graduates Article 05-30-05.pdfDownload
Is the Doctor in the House.pdfDownload
Management and Sales Recruitment Services CHG Marketing.pdfDownload
Management-Sales Recruitment Services Flyer.pdfDownload
Market Positioning in MD Recruitment-2003.pdfDownload
No More Warm Bodies-6-08.pdfDownload
On Track- Software Systems Maximize Recruitment Process.pdfDownload
Optimizing Your Investment-ASPR Spring 03.pdfDownload
Physician Recruitment-Center Stage in Org Growth Strategies-Healthcare Mktg Rpt Nov 02.pdfDownload
Recruitment-Guide your Group Safely-Group Practice Solutions.pdfDownload
Selling Skills to Keep Physician Recruiters at Top of Their Game.pdfDownload
Sourcing for Physician Recruitment Success.pdfDownload
The Right Fit-Mktg Healthcare Services Fall 03.pdfDownload
Who's Who and Who's helping-Unique Opportunities Jul 03.pdfDownload
Win-Win Negotiating or Everybody's Negotiating Something-KPractice Mktg 98.pdfDownload

Physician Relations
5 Ways to Build a Strong Physician Relations Team.pdfDownload
A Well-Run Physician Relations Program is Critical to Hosp Growth Strategic Healthcare Mktg 8-06.pdfDownload
AVP Sales Interview Guide.pdfDownload
Accountability-Driven Physician Relations Strategies-CHG News Fall 01.pdfDownload
Ask the Expert...Susan Solomon-What's the Best Database-eHealthcare Strategy & Trends 5-06.pdfDownload
Beyond Medical Staff Planning-Spectrum Dec 03.pdfDownload
Building Long Distance Relationships HC Strategy Alert-Healthcare Strategy Alert Dec 03.pdfDownload
Building a Better Physician Relations Program-Healthcare Strategy Alert 6-05_.pdfDownload
CHG Case Study- CHRISTUS Schumpert Health System.pdfDownload
Case Study from Lehigh.pdfDownload
Creating a mutually Beneficial relationship w-physicians-Healthcare Mkt Strategists Jun 01.pdfDownload
Credibility in Communicating with Physicians.pdfDownload
Developing a Regional Referral Strategy-Healthcare Executive May 03 .pdfDownload
Enhancing Referral Relations-A Case Study-11-01-02.pdfDownload
Exploding Malpractice Rates & Their Relation-Healthcare Mktg Rpt Feb 03.pdfDownload
For Some, A Better Mousetrap.pdfDownload
Healthcare Sale-Comparative Data Report Order Form.pdfDownload
Healthcare Sales-Relationship Marketing at Its Best-Healthcare Marketing Report 9-04.pdfDownload
How to Create A Regional Presence w-Referral Relationships-Strategic Healthcare Mktg Sep 03.pdfDownload
How to set up a concierge practice-Med Economics-Aug 03.pdfDownload
If a Physician Says, Prove it...Can You 11-13-06.pdfDownload
Indifferent Physician-Alliance Aug 97.pdfDownload
Is the Doctor in the House.pdfDownload
It's a Dilemma-PR&HI Update Mar 01.pdfDownload
Marketing to Physicians.pdfDownload
Optimizing Your Investment-ASPR Spring 03.pdfDownload
Our Business is Keeping Physicians in the Loop-Spectrum Jan 01.pdfDownload
Phys Ref & Health Info Svcs Mature-Healthcare Mktg Rpt Jan 02.pdfDownload
Physician Relations Programs Can Increase Referrals-Healthcare Financial Mgmt Oct 2000.pdfDownload
Physician Liaisons Confer Competitive Edge-Strategic Healthcare Mktg Jun 02.pdfDownload
Physician Relations Compensation Rationale-5-30-02.pdfDownload
Physician Relations Programs-a whole new ballgame-Insight Aug 04.pdfDownload
Physician Relationships CHG Marketing.pdfDownload
Physician Rounding Gives New Meaning to R&R-Hea;tjcare Mktg Rpt 9-2007.pdfDownload
Physician Strategy Flyer 3-16-06.pdfDownload
Physician_rel_inset.pdfDownload
Physicians & the S word.pdfDownload
Quest for a magical approach to physician relations-Healthcare Mktg Advisor 1-07.pdfDownload
Reach Out to Your Physician and Employer Customers.pdfDownload
Referrals Go South Case Study.pdfDownload
Relationship-Nice Word, Great Approach.pdfDownload
Revitalizing Svc-Shopping for Marketplace Perceptions.pdfDownload
Sales & Marketing are Different-RBMA May 05.pdfDownload
Spreading the Word-Involve Physician Customers in Your Branding Efforts-Healthcare Mktg Rpt 6-06.pdfDownload
Survey Highlights Best Practices in Physician Sales & Service-Spectrum 11-09.pdfDownload
Take the Stigma Out of Sales.pdfDownload
Talking the Right Talk-Learning to Communicate.pdfDownload
Team-Building within Your Physician Relations.pdfDownload
The Physician IS Your Customer article-Forum for HC Strategies.pdfDownload
The Task at Hand.pdfDownload
Thinking of Hiring a Consultant.pdfDownload
Tips for Accessing & Enhancing your Physician Relations Program-eConnect Aug 03.pdfDownload
Using Performance Standards to Boost Sales-Advisor Apr 03.pdfDownload
We Don't Sell Here-Healthcare Mktg Rpt Q1 2000.pdfDownload
Worth the Investment-Mag fmt-Strategic Healthcare Mktg Oct 03.pdfDownload
Your 2003 Team-Building Focus- Physician Relations.pdfDownload

Sales
1999 Compensation Benchmarking Report.pdfDownload
7 Ways to Rev Up Your Sales Strategy in a Stalled Economy-Tracker-Fall 02.pdfDownload
A Comprehensive Guide to OH Sales & Marketing Order Form.pdfDownload
A Growth Strategy-Making it work within your org.pdfDownload
Be CERTain of Your Customer Part I, II, III, IV-Tracker 1-2-04.pdfDownload
Brand Sabotage-How to Spot it.pdfDownload
Breathe New Life into Your Team This Year-E-connect-Jan 03.pdfDownload
CERT Model Scripting.pdfDownload
Case Study-Work Fitness-CHG News Jan 02.pdfDownload
Commit to it, invest in compensation, training-Alert Jan 07.pdfDownload
Conducting a Sales Territory Analysis-Visions 96.pdfDownload
Conducting a Sales Territory Analysis.pdfDownload
Creating a Balance-Art of Finding & Keep Customers.pdfDownload
Creating an Effective Sales Team Can Be Key for Marketing Success-Healthcare Mktg Rpt-Jan 98.pdfDownload
Creating an effective sales letter-Tracker Spring 02.pdfDownload
Customer Retention – Will They Stay-Alliance 99.pdfDownload
Earning the Yes through Effective Customer Attitude.pdfDownload
Effective Sales Requires Organizational Commitment.pdfDownload
Engaging Small Business through Effective Marketing-Tracker Summer 2000.pdfDownload
Essential Sales Skills-Making Your sales Goals-Tracker Summer 02.pdfDownload
Essential Sales Skills-Part 1-Tracker-Summer 2000.pdfDownload
Essential Sales Skills-Sales Planning Part I, II, III-Tracker.pdfDownload
Five Ways to Keep Your Own People from Killing the Brand-Alliance.pdfDownload
Get the Gatekeeper on Your Side-Tracker-Fall 99.pdfDownload
Getting Your Team On Board.pdfDownload
Getting Your Team on Board.pdfDownload
Go Back to Basics for Sales Success.pdfDownload
Healthcare Sale-Comparative Data Report Order Form.pdfDownload
How Retention Efforts Can Measure Satisfaction...Grow Business-Tracker 9-07.pdfDownload
If a Physician Says, Prove it...Can You 11-13-06.pdfDownload
Important Sales Rules Not to Live By.pdfDownload
It's Yours for the Asking-Tracker Jun 2000.pdfDownload
Its Yours for the Asking-Part 2.pdfDownload
Keeping Customers-Dartnell's Quick Sales Quiz Book.pdfDownload
Know When to Stop Talking Part 1-Tracker Summer 2000.pdfDownload
Lessons Learned Why Healthcare Sales is More Important-Healthcare Mktg Rpt Dec 03.pdfDownload
Lessons Learned in Occupational Health-Healthcare Mktg Rpt Dec 03.pdfDownload
Making Sales Sizzle-Seven Steps for Sales Success Through Training-Aug 2008.pdfDownload
Making Your Sales Goals-Part II.pdfDownload
Making sales sizzle for success-COR Jan 05.pdfDownload
Many Sales Functions Organized for Failure-Visons 97.pdfDownload
Marketing Savvy-Creating a Prospect Proposal-Tracker Spring 07.pdfDownload
Marketing Savvy-Exceeding expectations in Dual Customer Setting-Tracker-Summer 04.pdfDownload
Marketing Savvy-Proving the worth of your program-Tracker-Summer 04.pdfDownload
Marketing Savvy-Recognizing the Power Within-Tracker Spring 03.pdfDownload
Marketing Savvy-Reviving the art of communcation-Tracker-Autumn 04.pdfDownload
Marketing Savvy-The Challenges of Smal&Rural Communities-Tracker-Summer 03.pdfDownload
Marketing Savvy-Turning Negatives into Positives-Pt I-TrackerAutumn 03.pdfDownload
Marketing Savvy-Turning Negatives intp Positives-Pt II-Tracker Winter 04.pdfDownload
Marketing Savvy-Your sales strategy in a stalled economy-Tracker-Autumn 02.pdfDownload
Marketing to Physicians.pdfDownload
Marketing to the Uninsured-Do the Math-Spectrum.pdfDownload
Mini Steps to Closing-A-Sale Success-Tracker 2000.pdfDownload
Objective - Make Your Sales Goals.pdfDownload
Objective-Make Your Sales Goals—Part III.pdfDownload
Opportunities Abound Beyond Clinic Walls-Visions.pdfDownload
Physicians & the S Word.pdfDownload
Physicians Role in Sales and Marketing-UCAOA-Mar 05.pdfDownload
Prospect Like a Pro-Tracker-Summer 99.pdfDownload
Prospecting for New Business Phys Ref & Tele Triage Times Jun 07.pdfDownload
Providers Target Captive Audience at the Workplace-Visions 98.pdfDownload
Put Your Words to Work-A Selling Scripting Model-Tracker Winter 2000.pdfDownload
Putting Sales to Work-Spectrum Feb 03.pdfDownload
Quantifying the Sales Process in Healthcare-Healthcare Strategist Jun 99.pdfDownload
Ready for the Empowered Customer-Healthcare Benchmarks Jan 99.pdfDownload
Sales In Sight-Prospecting-CHG News 3rd 98.pdfDownload
Sales Metrics Provide Tools to Measure Success-NAOHP May 04.pdfDownload
Sales Organizations and Strategies-Alliance Fall 96.pdfDownload
Sales Organizations and Strategies-Part I-Alliance Summer 96.pdfDownload
Sales Organizations and Strategies-Part II-Alliance Fall 96.pdfDownload
Sales Success with the Employer Market-Alliance Feb 97.pdfDownload
Sales Training-Effective or a Waste of Time & Money-.pdfDownload
Sales-Finding the right compensation structure-Visions Jun 04.pdfDownload
Selling Skills to Keep Physician Recruiters at Top of Their Game.pdfDownload
Setting Yourself Apart-Tracker-Winter 04-05.pdfDownload
Strategies to Take the Stigma Out of Sales.pdfDownload
Strengthen Your Sales Efforts through Effective Issue Resolution-Tracker Summer 07.pdfDownload
Survey Highlights Best Practices in Physician Sales & Service-Spectrum 11-09.pdfDownload
Survival of the Fittest & Smartest.pdfDownload
Take the Stigma Out of Sales.pdfDownload
Targeting the Forgotten Customer-Healthcare Mktg Report Oct 03.pdfDownload
The Challenges of Small and Rural Communities-Tracker Summer 03.pdfDownload
The Importance of the Elevator Speech Whether or Not You-Telephone Triage Jan 04.pdfDownload
Tips to get Your Sales Letter Read.pdfDownload
Today's sales trends-Draft 9-11-03.pdfDownload
Turning Negatives into Positives-Tracker 10-02-03.pdfDownload
Two Keys to Marketing Success-Tracker Summer 99.pdfDownload
Using Mini Closes to Advance the Occupational Health Sale-Ryan Sep 03.pdfDownload
Using Performance Standards to Boost Sales-Advisor Apr 03.pdfDownload
Warming up to Cold Calling-Tracker-Sum 99.pdfDownload
We Don't Sell Here-Healthcare Mktg Rpt Q1 2000.pdfDownload
When Times Are Tough-CHG News Jan 02.pdfDownload
Who's Getting Paid the Big Bucks-CHG News 2nd 99.pdfDownload
Why You Need a Sales Strategy for Outpatient Services-Strategic Healthcare Mktg 10-07.pdfDownload
Worth the Investment-Compensation Strategy for Phys Rel Staff-SHCM Oct 03.pdfDownload
chg_sales_flyer_3_07_low.pdfDownload

Concierge Medicine
Concierge Medicine 8-25-03.pdfDownload
For Some, A Better Mousetrap.pdfDownload
How to set up a concierge practice-Med Economics- Aug 03.pdfDownload
It's About Time-A Concierge Practice.pdfDownload
Personalized Healthcare for a Price-HC Strategy Alert2-9-04.pdfDownload

Call Center
But, Don't You Know What We Do in a Call Center.pdfDownload
But, don't you know what we do in the Call center.pdfDownload
Demand Management-Implementing Managed Care.pdfDownload
Exit Interviews an Important Learning Opp-Telephone Triage Nov 03.pdfDownload
Importance of the Elevator Speech-Telephone Triage Times Jan 04 1-30-04.pdfDownload
Improving Your Employee Retention-PR&TT Times-Mar 06.pdfDownload
Medical Call Center 6-15-98.pdfDownload
New Call Center Study Portrays Optimistic View of Future.pdfDownload
New Call Center Study-Optimistic View of Future-Triage 03.pdfDownload
New Call Center Survey Points to Bright Future-R Cohen-HC Mktg Rpt 9-06.pdfDownload
Transformation of the Hospital Call Center-COR 11-04.pdfDownload

Business Development and Marketing
A Growth Strategy-Making it work within your organization.pdfDownload
Brand Sabotage-How to Spot it.pdfDownload
Business Planning in a Changing Market-CHG News Fall 99.pdfDownload
Develop an Out-of-the-Box Approach-CHG News Jan 02.pdfDownload
Developing a Regional Referral Strategy-HC Executive May 03.pdfDownload
Effective Sales Requires Organizational Commitment.pdfDownload
Engaging Small Business through Effective Marketing-Tracker Sum 02.pdfDownload
Exploding Malpractice Rates & Their Relation-Healthcare Mktg Rpt Feb 03.pdfDownload
Five Ways to Keep Your Own People from Killing the Brand-Alliance.pdfDownload
Focus on Brand Identity Can Improve Mkt Share for Healthcare Orgs.pdfDownload
Have you mourned the death of a great idea.pdfDownload
How to Choose a Practice Management Consultant.pdfDownload
It's a Dilemma-PR&HI update-Mar 01.pdfDownload
Killing the Brand-Alliance.pdfDownload
Making sales sizzle for success-COR Jan 05.pdfDownload
Marketing Savvy-Turning Objections into Opportunities-Tracker 2000.pdfDownload
Marketing the Intangible- Book Review.pdfDownload
Marketing the Intangible-review.pdfDownload
Marketing to Physicians.pdfDownload
Moving From Healthcare Mktg to Workforce Development-Healthcare Mktg Rpt Apr 03.pdfDownload
Physician Strategy Solutions CHG Marketing.pdfDownload
Ready for the Empowered Customer-HC Benchmarks-Jan 99.pdfDownload
Relationship-Nice Word, Great Approach.pdfDownload
Retail Strategy Helps You Make the Move-Oct 07.pdfDownload
Revitalizing Svc-Shopping for Marketplace Perceptions.pdfDownload
Sales Organizations and Strategies-Alliance Fall 96.pdfDownload
Sales Organizations and Strategies-Part I-Alliance Summer 96.pdfDownload
Sales Success with the Employer Market-Alliance Feb 97.pdfDownload
Setting Yourself Apart-Tracker-Winter 04-05.pdfDownload
Show Me the Money-CHG News Fall 01.pdfDownload
Strategies to Take the Stigma Out of Sales.pdfDownload
Strategy+Action=Solution CHG Info.pdfDownload
The Marketer's Role in Workforce Issues.pdfDownload
The Physician IS Your Customer article-Forum for HC Strategies.pdfDownload
Think, Plan, and Do-A Marketer's Guide to Managing Trends Tracker Jun 06.pdfDownload
Think, Plan, and Do-A Marketer's Guide to Managing Trends.pdfDownload
Thinking of Hiring a Consultant.pdfDownload
Tips for Reaching Out to Small and Rural Communities.pdfDownload
We Don't Sell Here-Healthcare Mktg Rpt Q1 2000.pdfDownload
Win-Win Negotiating or Everybody's Negotiating Something-Practice Mktg 98.pdfDownload

Employer - Occupational Health, Welness and Managed Care
7 Ways to Rev Up Your Sales Strategy in a Stalled Economy-Tracker-Fall 02.pdfDownload
9 ways to build lasting relationships w-OH Care Consumers.pdfDownload
A Comprehensive Guide to OH Sales & Marketing Order Form.pdfDownload
Be CERTain of Your Customer Part I, II, III, IV-Tracker 1-2-04.pdfDownload
Bolster Your Occupational Health Program-Tracker Autumn 05.pdfDownload
Case Study-Work Fitness-CHG News Jan 02.pdfDownload
Challenges of Partnership-CHG News 3rd 98.pdfDownload
Creating a Web Presence That Keeps Customers Coming Back-Visions.pdfDownload
Creating an effective sales letter-Tracker Spring 02.pdfDownload
Customer Retention – Will They Stay-Alliance 99.pdfDownload
Customer Service-the Differentiating Link to Provider Choice-CHG News 2nd 99.pdfDownload
Demand Mgmt-Implement Managed Care 1 EE at a Time.pdfDownload
Different Ways of Defining Integrated System Models.pdfDownload
Do You Really Know Where Your OH Program Stands.pdfDownload
Employer Partnerships-Tracker Winter 06-07.pdfDownload
Employers Rate Management Tactics-NAOHP 7-3-06.pdfDownload
Engaging Small Business through Effective Marketing-Tracker Summer 2000.pdfDownload
Essential Sales Skills-Sales Planning Part I, II, III-Tracker.pdfDownload
Exceeding Your Promise-Lessons Learned Rolling Stones-Tracker Winter 05-06.doc.pdfDownload
Get the Gatekeeper on Your Side-Tracker 99.pdfDownload
Getting Your Team on Board.pdfDownload
Healthcare Sale-Comparative Data Report Order Form.pdfDownload
How Retention Efforts Can Measure Satisfaction...Grow Business-Tracker 9-2007.pdfDownload
Important Sales Rules Not to Live By.pdfDownload
Insights on the Evolution of Occupational Health Sales.pdfDownload
Is the Market Ready for or Interested in Your Product-CHG News 3rd 99.pdfDownload
It's Yours for the Asking-part II-Tracker Jun 2000.pdfDownload
Know When to Stop Talking-Tracker 2000.pdfDownload
Lessons Learned Why Healthcare Sales is More Important-Healthcare Mktg Rpt Dec 03.pdfDownload
Lessons Learned in Occupational Health-HC Mktg Rpt Dec 03.pdfDownload
MARKETING SAVVY-Creating a Prospect Proposal Tracker-Spring 07.pdfDownload
Making the Challenges Small-Rural Communities-Tracker-Summer 03.pdfDownload
Many Sales Functions Organized for Failure-Visions 97.pdfDownload
Marketing Savvy-Exceeding expectations in Dual Customer Setting-Tracker-Sum 04.pdfDownload
Marketing Savvy-Proving the worth of your program-Tracker-Summer 04.pdfDownload
Marketing Savvy-Reviving the art of communcation-Tracker-Autumn 04.pdfDownload
Marketing Savvy-The Challenges of Small&Rural Communities-Tracker-Summer 03.pdfDownload
Marketing Savvy-Turning Negatives into Positives-Pt I-Tracker-Autumn 03.pdfDownload
Marketing Savvy-Turning Negatives intp Positives-Pt II-Tracker Winter 04.pdfDownload
Marketing Savvy-Your sales strategy in a stalled economy-Tracker-Autumn 02.pdfDownload
Marketing to the Uninsured.pdfDownload
Nine Strategies for Staying Strong in a Soft Economy-OHR Tracker Winter 07.pdfDownload
Occ Health Services as a Practice Opportunity.pdfDownload
OccHealthBWonlyHi 3-17-06.pdfDownload
Occupational Health Sales Solutions CHG Marketing.pdfDownload
Opportunities Abound Beyond Clinic Walls-Visions.pdfDownload
Payer & Employer Relations-Roundtable Discussion Summary-Alliance 97.pdfDownload
Providers Target Captive Audience at the Workplace-Visions 98.pdfDownload
Put Your Words to Work-A Selling Scripting Model-Tracker Winter2000.pdfDownload
Quantifying the Sales Process in Healthcare-Healthcare Strategist Jun 99.pdfDownload
Reach Out to Your Physician and Employer Customers.pdfDownload
Ready for the Empowered Customer-Healthcare Benchmarks-Jan 99.pdfDownload
Recognizing the Power Within-Tracker Spring 03.pdfDownload
Sales Metrics Provide Tools to Measure Success-NAOHP May 04.pdfDownload
Sales Organizations and Strategies-Part I-Alliance Summer 96.pdfDownload
Sales Organizations and Strategies-Part II -Alliance Fall 96.pdfDownload
Sales Success with the Employer Market-Alliance 97.pdfDownload
Sales-Finding the right compensation structure-Visions-Jun 04.pdfDownload
Setting Yourself Apart-Tracker-Winter 04-05.pdfDownload
Strengthen Your Sales Efforts through Effective Issue Resolution-Tracker Summer 07.pdfDownload
Take the Stigma Out of Sales.pdfDownload
Targeting the Forgotten Customer-Healthcare Mktg Report Oct 03.pdfDownload
Think, Plan, and Do-A Marketer's Guide to Managing Trends-Tracker Jun 06.pdfDownload
Tips for Reaching Out to Small and Rural Communities.pdfDownload
Turning Negatives into Positives-Part I-Tracker 10-02-03.pdfDownload
Two Keys to Marketing Success-Tracker Summer 99.pdfDownload
Using Mini Closes to Advance the Occupational Health Sale-Ryan Sep 03.pdfDownload
Using Performance Standards to Boost Sales-Advisor Apr 03.pdfDownload
We Don't Sell Here-Healthcare Mktg Rpt Q1 2000.pdfDownload
When Times are Tough-7 Ways to Keep your Footing.pdfDownload

Book Reviews
A Small Book Packed With Valuable Information.pdfDownload
Chocolates on the Pillow Aren't Enough Oct 2008.pdfDownload
Clicking, 16 Trends to Future Fit Your Life-Other.pdfDownload
Driven by the Market.pdfDownload
Enterprise One to One.pdfDownload
Market-Driven Health Care-Who Wins, Who Loses.pdfDownload
Marketing the Intangible.pdfDownload
Marketing the intangible 5-29-98.pdfDownload
Robin Sharma Articles.pdfDownload
The Four Obsessions of an Extraordinary Executive.pdfDownload
Cul.ti.vate Newsletters White Papers
NewslettersClick on the link below to read the past issues of the Cul.ti.vate newsletter. White PapersClick on the links below to download the information below.
Read More >>
2005 Physician Sales and Service Survey.pdfDownload
Executive Summary Physician Sales and Service Survey.pdfDownload
Past Presentations  
PresentationLooking for information from a past Presentations?  
Check below for archived presentation.
Go there now >>
 


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