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Past Presentations
PresentationROI: Best Practice Measures and Metrics as it Correlates to Physician Relations/Sales
 
 
March 20, 2012, Radiology Business Management Association (RBMA) Building Better Radiology Marketing Programs, L. Slater, J. Stratton
 
PresentationWhat's Keeping You Up at Night: Driving Business to Hospital-Based Imaging?
 
 
March 19, 2012, Radiology Business Management Association (RBMA) Building Better Radiology Marketing Programs, L. Slater
 

Presentation

CEO Issues Got You Up All Night? Find a Cure

 
December 7-9, 2011, Carolinas Healthcare Public Relations & Marketing Society (CHPRMS) , C. Merriman
 

Presentation

Physician Relations Sales: From Selling to Strategic Selling

 
February 20, 2012, Forum for Healthcare Strategists Physician Strategies Summit. , J. Stratton
 

PresentationEffective Strategies in Physician Relations

 
October 6, 2011, Metro Area Physician Services (MAPS), C. Merriman
 

PresentationMake No Mistake: Your Physician Relations Program Needs a CRM Strategy

 
October 3-14, 2011, Society for Healthcare Strategy and Market Development (SHSMD U)  Online Course, L. Slater
 

PresentationFrom Client to Consultant: Start or Grow our Own Firm

 
September 14, 2011, Society for Healthcare Strategy and Market Development (SHSMD)  Annual Education Conference, C. Merriman
 

PresentationChallenging the Status Quo: Tackling Ambulatory Care Under Reform

 
September 14, 2011, Society for Healthcare Strategy and Market Development (SHSMD)  Annual Education Conference, J. Stratton
 

Presentation“Best Practices in Physician Sales and Service – AAPL Trends and Implications”

 
June 24, 2011, American Association of Physician Liaisons (AAPL), C. Merriman
 
 

Presentation"Growing Bigger: Building and Managing New Services" - Pre-Conference workshop

 
June 22-24, 2011, Healthcare Call Center Times Annual Conference, C. Merriman
 
 

PresentationData - Power in Numbers

 
June 22, 2011, American Association of Physician Liaisons (AAPL), J. Stratton
 

  PresentationROI: Tying the Value of Physician Relations to Organizational Goals - SHSMD U Webinar

May 16-27, 2011, Society for Healthcare Strategy & Market Development  - (SHSMD), J. Stratton

PresentationPhysician Sales and Service Management:  Best Practice to Deliver on the Strategy - Keynote and Tactical Interactive Workshop

 
May 2, 2011, Michigan Recruitment & Retention Network (MRRN), J. Stratton
 

PresentationPanel Discussion on Physician Relations in the Marketing Mix

 
May 16-18, 2011, NESHCo, C. Merriman
 

PresentationTie Value of Physician Relations to Organizational Goals

 
March 22, 2011, Radiology Business Management Association (RBMA), L. Slater
 

 
PresentationInternal Selling:  How to Win Them Over and Get Them on Board
 
March 22, 2011,Radiology Business Management Association (RBMA), L. Slater
 
 

GaPresentationining and Keeping Access with your Customers

 
February 15, 2011, Child Health Corporation of America (CHCA), L. Slater, J. Stratton
 

CPresentationustomer  Relations Marketing and Sales:  It Takes Two to Tango  

[Conference Information]
 
February 16, 2011, Child Health Corporation of America (CHCA), J. Stratton, L. Slater

PresentationROI:  Tie Value of Physician Relations to Organizational Goals (includes case study) Webinar Series

[Conference Information]
 
November 1-12, 2010, Society for Healthcare Strategy and Market Development U (SHSMD U), L. Slater, J. Stratton
 

PresentationROI:  Tie Value of Physician Relations to Organizational Goals (includes case study) Members only webinar

[Conference Information]
 
November 11, 2010, Child Health Corporation of America (CHCA), J. Stratton
 

PresentationPhysician Relations Today and Tomorrow  Pre-Conference Workshop

[Conference Information]
 
September 12, 2010, Society for Healthcare Strategy and Market Development (SHSMD), C. Merriman, L. Slater, J. Stratton
 

PresentationPhysician Relations ROI:  Tying Value to Organizational Goals  Live Audio Conference

[Conference Information]
 
September 22, 2010, Forum for Healthcare Strategists , L. Slater, K. Schafer
 
Presentation

Marketing Physicians and Driving Hospital Revenue  Live Audio Conference

[Conference Information]
 
June 24, 2010, Strategic Health Care Marketing, C. Merriman
 
Presentation
Across the Generations - Managing Your Staff and Understanding Your Callers Pre-Conference Workshop
 
 
June 16, 2010, Physician Referral & Telephone Triage Times 22nd Annual Conference of Physician Referral & Health Information Call Centers, C. Merriman
Presentation
From Selling to Strategic Selling: Your Guide to New and Loyal Business
(8 hour session)
[Conference Information]
 
March 2, 2010, Radiology Business Management Association (RBMA) Building Better Marketing Programs, C. Merriman
 
Presentation
Selling Skills 101: Understanding the “Actions” of Relationship Sales
(4 hour session)
[Conference Information]
 
March 2, 2010, Radiology Business Management Association (RBMA) Building Better Marketing Programs, L. Slater and J. Stratton
 
 
Presentation
Marketing and Sales 101: Mastering the Terms and Tools for the "Function"
(4 hour session)
[Conference Information]
 
March 2, 2010, Radiology Business Management Association (RBMA) Building Better Marketing Programs, L. Slater and J. Stratton
 
 
PresentationManaging a Successful Outpatient Sales Function in an Unpredictable Market
[Conference Information]
 
March 1, 2010, Forum for Healthcare Strategists - Physician Strategies Summit, L. Slater and M. Kruger
 
 
PresentationBuilding an Effective Physician Referral Strategy
[Conference Information]
 
February 1-12, 2010, SHSMD U Online Course, C. Merriman, L. Slater and J. Stratton
 
 
PresentationPhysician Relations Pitfalls:  Tips and Techniques
Manager's Mingle:  Peer Q&A Session
Making It Count:  A Guide to Managing ROI from Start to Finish
[Conference Information]

February 22-23, 2010, Child Health Corporation of America (CHCA) Physician Relations Forum (members only), San Francisco, CA, C. Merriman and J Stratton
 
PresentationPhysician and Employer Sales and Retention Management:  Real-World Applications for Success
[Conference Information]
 
October 1, 2009, SHSMD Annual Conference, Orlando, FL, J. Stratton
 
 

PresentationBest Practice for Physician Sales & Service
[Conference Information]

November 20, 2009, Carolinas Healthcare Public Relations and Marketing Society Fall Conference, Asheville, NC, C. Merriman

PresentationOvercome the Fear!  Simple Tips to Make Your Presentation More Effective, Powerful and Dynamic
[Conference Information]

October 12, 2008, ASHHRA Annual Conference, Austin, TX, C. Baumgardner

 

 
PresentationHeads in Beds: A Marketer's Guide to Enhanced Marketing Strategies
[Conference Information]
 
September 30, 2009, SHSMD Annual Conference, Orlando, FL, C. Merriman

Presentation

Building Outpatient Referrals:  A Sales Success Story
[purchase the CD cd ]

September 25, 2008, Forum for Healthcare Strategists Webinar, C. Merriman and L. Slater

PresentationBest Practices for Physician Sales and Services
[purchase the CD cd ]

September 18, 2008, Society for Healthcare Strategy & Market Development Annual Meeting, San Francisco, CA, C. Merriman and T. Niehaus

Presentation

Wow them with World Class Service
 

September 16, 2008, RBMA Fall Educational Conference, San Antonio, TX, C. Baumgardner

PresentationFinding the Workforce You Want for the Jobs They'll Love
[purchase the CD cd ]

June 12, 2008, Physician Referral & Telephone Triage Times, St. Louis, MO, C. Merriman and B. Melton 

PresentationThe 2.0 Series:  Raising the Bar in Healthcare Marketing Performance
[purchase the CD cd ]

May 14-16, 2008, Society for Healthcare Strategy & Market Development, Boston, MA, C. Merriman

PresentationSizzlin' Sales Training
[purchase the CD cd ]

May 4, 2008, RBMA Radiology Summit, Las Vegas, C. Merriman and J. Stratton

PresentationBeyond Satisfaction...What Lies Ahead
[pdf pdf ]

April 16, 2008, NESHCo Annual Conference, Providence, RI , C. Baumgardner

PresentationDelight Your Customers...Or Someone Else Will
[pdf pdf ]

April 3, 2008, RBMA webinar, C. Baumgardner

PresentationRecruiting and Retaining Staff Essential to Your Physician Sales and Service Program
[purchase the CD cd ]

April 10, 2008, Forum for Healthcare Strategists webinar, C. Merriman and L. Slater

Presentation"Sales Training:  New Skills to Acheive Referral Volume Growth & Retention”
  [purchase the CD cd ]

March 2-4, 2008, The Forum for Healthcare Strategists, Los Angeles, CA, C. Merriman

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